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Terms & Conditions

We welcome you to Patrick Spins Casino (the "Platform"). These Terms and Conditions ("Agreement") govern your use of the Platform, its services, games, features, and any related software or applications. By accessing and using the Platform, you agree to be bound by these Terms.

Acceptance of the Terms

By registering an account on the Platform, creating a login credential, or utilizing our services, you acknowledge that you have read, understand, and agree to be bound by this Agreement. If you do not agree with any provision of these Terms, please refrain from using the Platform.

Eligibility Requirements

To use the Platform, you must:

  1. Be at least 18 years old (or the age specified in your jurisdiction);
  2. Not be excluded from participating in online gambling by law or regulation; and
  3. Agree to provide accurate, complete, and up-to-date information about yourself.

Minimum Age Requirements

You must be at least 18 years old (or the age specified in your jurisdiction) to use the Platform. If we discover that you are under this minimum age, we reserve the right to terminate your account immediately.

Geographic Restrictions

We operate globally but may restrict access based on your location or local laws. We cannot guarantee availability of services or games outside our designated regions.

Account Registration Rules

To create an account:

  1. Fill out a registration form with accurate information.
  2. Verify your email address by clicking the link sent to you.
  3. Provide identification documents as required for verification purposes (KYC).

One-Account-Per-User Policies

You are permitted to register only one account on our Platform, even if you use multiple devices or browsers.

Identity Verification and KYC

We reserve the right to request additional documentation or information at any time to verify your identity and ensure compliance with regulations. Failure to provide necessary documents may result in suspension of access to services or games.

Account Accuracy Obligations

You are responsible for maintaining accurate, complete, and up-to-date account details. Misrepresentation can lead to termination of service without notice.

Account Security Responsibilities

It is your responsibility to keep login credentials secure, not share them with others, and use strong passwords. Be aware that unauthorized access or loss due to negligence may void any winnings.

Login Credentials and Password Protection

You are solely responsible for maintaining the confidentiality and security of your account details and password. You agree not to disclose this information to anyone else and will be liable for all actions taken under your login credentials.

Restricted Behaviour and Prohibited Activities

We reserve the right to take action against users engaging in any activity that is deemed malicious, deceptive, or contrary to the spirit of fair play. This includes but is not limited to:

  • Collusion, manipulation, or rigging games;
  • Cheating using software, bots, or other methods;
  • Using multiple accounts simultaneously for unfair advantage.

Bonus and Promotion Rules

  1. All bonuses are subject to specific terms.
  2. Bonuses can only be used with their associated deposited funds.
  3. Specific wagering requirements must be met before withdrawal of bonus winnings.

Wagering and Gameplay Conditions

All games have rules governing gameplay, bets, or participation in a game. You acknowledge you understand these rules by using our services. If not specified elsewhere in the Platform's documentation:

  1. Minimum bet limits may apply for certain games.
  2. Maximum payout limits for progressive jackpots are set.

Bonus Abuse Prevention

We reserve the right to void any bonus or winnings if we suspect abuse, including but not limited to attempts to circumvent our rules regarding deposit requirements, betting patterns, game selection, and other manipulative behaviors that interfere with fair play.

Deposits and Withdrawals (Where Relevant)

  1. We accept payments using various cryptocurrencies.
  2. Deposited funds must be verified for identity purposes before being credited to your account.
  3. To initiate withdrawal, we require you to have completed our KYC verification process.

Verification Before Withdrawals

To verify the accuracy of our records and comply with regulation:

  • Additional identification or documents may need to be provided;
  • Your withdrawals may be delayed while this is processed;
  • We reserve the right not to complete transactions if inaccuracies are found in your account data or due to regulatory requirements.

Processing and Review Procedures

Withdrawal requests are reviewed individually, taking into consideration any anomalies in gaming behavior. Withdrawals may also require additional processing time to ensure compliance with regulations and maintain security standards.

Responsible Gambling Expectations

We strive for a responsible environment by:

  1. Offering options to restrict gameplay and betting amounts;
  2. Encouraging self-exclusion from services if needed; and
  3. Providing links to external resources for those experiencing problem gambling issues.

Self-Exclusion and Account Restrictions

If you wish to temporarily or permanently suspend your account, please contact us via our designated support channels. We will comply with any request made in good faith but cannot be held responsible for potential losses due to the inability to play during this period.

Game Fairness and RNG Systems

We source games from third-party suppliers whose Random Number Generators (RNGs) are tested, audited, and certified by independent labs. Live dealer games follow industry standards regulated through periodic audits by Evolution Gaming or similar providers.

Technical Interruptions or Voided Gameplay

In case of technical difficulties, unexpected downtime, or voided gameplay due to bugs in the system:

  • We aim to minimize losses but cannot guarantee compensation.
  • Your participation in a game does not constitute an offer to us for any goods or services; it merely expresses your agreement with these Terms.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account at our discretion. Reasons may include but are not limited to:

  1. Failure to comply with terms;
  2. Pattern recognition suggesting malicious intent or system abuse;

When an action is taken against your account, we will notify you in writing and attempt a resolution.

Intellectual Property and Platform Ownership

All rights reserved by us. All materials and software on the platform are protected under international law for intellectual property protection unless explicitly otherwise stated as freely available under another license.

Limitation of Liability

To the fullest extent permissible by law, our liability for loss due to breach will be limited in terms of specific damages incurred rather than an amount or percentage determined at the sole discretion of us. We cannot guarantee performance reliability and may void any claims for services not provided through no fault of ours.

Modification of Terms

These Terms are subject to change as needed with a reasonable notice period that varies according to operational requirements but generally will be less than 30 days, taking into account seasonal changes or system updates affecting functionality.

Contact or Support Guidance

For all customer inquiries and support:

  1. Email;
  2. Live Chat;
  3. Phone Number (if provided).

Our customer support team is available during designated operating hours specified on the site. We strive for efficient resolution of issues but may require further verification in certain circumstances.

Applicable Licensing or Regulatory Oversight

Regulated by Anjouan Gaming, ensuring compliance with applicable laws and regulations while maintaining global availability according to regional variations allowed under licensing terms.

If there is anything we can help you understand better or address your questions on the content of these Terms, feel free to contact us using any method provided above.